Last updated: 08/21/2023
2. Types of Information We Collect
2.1. Personal Information: Includes names, Medicare numbers, addresses, phone numbers, email addresses, and any other identifiable information shared with us during registration or consultation.
2.2. Health-related Information: Medical history, claims information, and other health-related information required to serve you better.
2.3. Automatic Information: Data about your device, browser, IP address, and interaction patterns using cookies and tracking technologies.
a. Purpose of Collecting Information
· Provide accurate Medicare-related advice and services.
· Process transactions and billings.
· Respond to inquiries and provide customer support.
· Ensure compliance with CMS guidelines.
· For internal research and improvement of services.
b. Protection and Storage of Data
· All health-related data is stored in encrypted formats with restricted access.
· Regular audits to detect any security breaches or potential vulnerabilities.
· Training of staff to ensure compliance with privacy standards.
c. Disclosure to Third Parties
· Legal Compliance: We may disclose personal information to respond to subpoenas, court orders, or legal processes.
· Service Providers: Entities that help us with billing, data analysis, and other operational tasks. They are bound by strict confidentiality agreements.
3. Cookies and Tracking Technologies
Track website navigation, understand preferences, and improve user experience.
Users can opt-out or manage their preferences through browser settings.
4. Your Rights and Choices
Access to your personal information and the ability to amend, correct, or delete it.
Opt-out from marketing communications or other non-essential communications.
Request a record of personal information shared with third parties.
5. CMS Compliance
We adhere strictly to CMS guidelines concerning the collection, use, and protection of Medicare beneficiaries’ personal information.
6. Third-Party Websites
MedicareLadyPro may link to other websites related to healthcare or Medicare services. We are not responsible for the privacy practices or contents of these websites.
Periodic reviews and updates to reflect changes in practices or regulations. Notification to users on significant updates and changes.
8. Contact and Queries
For any questions, concerns, or to exercise your privacy rights, reach us at 754-444-2782 or by email at firstname.lastname@example.org.