Privacy Policy, Medicare, Medicare insurance, Medicare lady.
Privacy Policy for Sunshine Insurance Associates / MedicareLadyPro.com
Last Updated: 01/02/2026
1. Introduction
Welcome to MedicareLadyPro.com, operated by Sunshine Insurance Associates (“The Medicare Lady,” “we,” “us,” or “our”). This Privacy Policy is intended to comply with applicable federal and state laws, CMS guidelines, and telecommunications requirements. It explains how we collect, use, disclose, and safeguard your personal information.
2. Types of Information We Collect
2.1 Personal Information
We may collect personally identifiable information (“PII”), including but not limited to:
· Name
· Address
· Phone number
· Email address
· Medicare number
· Other information voluntarily provided during consultations, appointments, or communications
2.2 Health-Related Information
Medical history, claims information, and other health-related data necessary to provide Medicare-related services, in compliance with CMS and applicable privacy laws.
2.3 Automatic Information
We may collect technical data such as:
· Device type
· Browser type
· IP address
· Website interaction data. This information is collected via cookies or similar technologies to improve user experience.
3. Purpose of Collecting Information
We use collected information to:
· Provide accurate Medicare-related advice and services
· Process transactions and billing
· Respond to inquiries and provide customer support
· Communicate important Medicare updates, events, or deadlines
· Comply with CMS and legal requirements
· Improve internal operations and service quality
4. Protection and Storage of Data
Health-related and sensitive data is stored in encrypted formats with restricted access
Regular security audits are conducted
Staff are trained in privacy and data protection standards
5. Disclosure to Third Parties
5.1 General Disclosure
· We do not sell, rent, or trade personal information to third parties for marketing or promotional purposes.
· We may disclose information only under the following circumstances:
· Legal Compliance: To comply with subpoenas, court orders, or legal processes
· Service Providers: Trusted vendors who assist with billing, data processing, analytics, messaging delivery, or operational services. These parties are bound by confidentiality and data-protection agreements.
5.2 SMS & Mobile Data Privacy (Required Disclosure)
· No phone/mobile number information will be shared with third parties or affiliates for marketing or promotional purposes.
· SMS opt-in data and consent will not be sold, shared, or rented to any third party for any purpose other than to deliver the specific services associated with our communications.
· We may share personal information, including SMS opt-in or consent status, only with third parties that assist us in providing messaging services, such as messaging platforms, phone carriers, and other vendors involved in delivering text messages. All such parties are contractually obligated to protect your information and use it solely for service-related purposes.
6. Cookies and Tracking Technologies
We use cookies to:
· Track website navigation
· Understand user preferences
· Improve website functionality
· Users may disable cookies through browser settings; however, some site features may be limited.
7. Your Rights and Choices
You have the right to:
· Access, correct, or delete your personal information
· Opt out of marketing or non-essential communications
· Request a record of personal data disclosures
· Withdraw consent for text messaging at any time
8. CMS Compliance
We strictly adhere to CMS guidelines regarding the collection, use, disclosure, and protection of Medicare beneficiary information.
9. Third-Party Websites
Our website may contain links to external websites related to healthcare or Medicare services. We are not responsible for the privacy practices or content of those third-party sites.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Significant changes will be posted on this page.
11. Contact Information
For questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Phone:754-444-2782
Email: darlene@medicareladypro.com
Mailing Address:
10 Fairway Drive, Suite 118
Deerfield Beach, FL 33441
Telecommunications & Text Messaging Consent
1. Brand Name
Sunshine Insurance Associates, Darlene Cerezo Swaffar, and The Medicare Lady may communicate with you via phone calls, text messages, and other electronic communications.
2. Program Description
By providing your mobile phone number and consenting to receive messages, you agree to receive SMS and MMS messages that may include:
· Appointment reminders
· Important Medicare plan updates
· Medicare eligibility or enrollment information
· Notices about upcoming events or relevant Medicare news
· Follow-up messages when we are unable to reach you by phone
· Other informational or service-related communications
3. Message and Data Rates
Message and data rates may apply. You are responsible for any charges imposed by your mobile carrier.
4. Message Frequency
Message frequency may vary. Messages are sent weekly, monthly, or as needed, and only when:
· We cannot reach you by phone, or
· We need to relay important Medicare-related updates, events, or news
5. How to Opt Out
You may opt out of text messages at any time by:
· Replying STOP to any message
· Contacting customer care
· Updating communication preferences on our website
· After opting out, you may still receive legally required or transactional messages unless otherwise instructed.
6. Customer Care Contact Information
For assistance with telecommunications or messaging:
Phone:754-444-2782
Email: darlene@medicareladypro.com
Mailing Address:
10 Fairway Drive, Suite 118
Deerfield Beach, FL 33441
7. Privacy Policy Link
View the full Privacy Policy at:
👉 https://medicareladypro.com/privacy-policy
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